Terms of Use

These Terms of Use govern your access to and use of the Nexus Immigration website. By using this website or submitting an enquiry, you agree to these terms. If you do not agree, please do not use the site. Nexus Immigration is a privately owned, MARA-registered Australian migration agency (MARN 2318293).

1.About this website

This website is operated by Nexus Immigration. It provides information about our migration agent services and allows you to request a free eligibility check by submitting an enquiry form or contacting us by phone or email.

2.General information only

The content on this website is provided for general information purposes only. It is not personal migration advice and should not be relied upon as such. Immigration law is complex and outcomes depend on each person's individual circumstances. You should obtain advice specific to your situation — which is exactly what our free eligibility check is for — before making any decision or lodging any application.

3.No agent relationship from an enquiry

Submitting an enquiry, booking an eligibility check, or speaking with us does not, by itself, create a client relationship or engage us as your migration agent. We are only engaged as your registered migration agent once a separate written client services agreement is provided and signed. That agreement governs the services we provide, the scope of work, and our professional fees.

4.Independent of government

5.Fees & government charges

Any reference on this website to fees relates to our professional service fees, which are quoted to you in writing before you engage us. These are separate from, and additional to, the visa application charges set by the Department of Home Affairs. Government charges are payable directly in respect of your application and are generally non-refundable. Processing times and fee figures shown on this site are indicative only and are subject to change by the Department.

6.Accuracy of information

We take care to keep the information on this website accurate and current. However, immigration policy, visa subclasses, fees and processing times change frequently. We do not warrant that all information is complete, current or error-free, and we are not liable for any reliance placed on general website content without obtaining advice specific to your circumstances.

7.Intellectual property

All content on this website — including text, graphics, logos, and layout — is owned by or licensed to Nexus Immigration and is protected by copyright and other intellectual property laws. You may view and print content for your own personal, non-commercial use. You may not copy, reproduce, republish or distribute any content without our written permission.

8.Third-party links

This website may contain links to third-party websites for your convenience. We do not control and are not responsible for the content, accuracy or practices of those sites. A link does not imply our endorsement of the linked site.

9.Limitation of liability

To the maximum extent permitted by law, Nexus Immigration is not liable for any loss or damage arising from your use of, or reliance on, this website or its general content. Nothing in these terms excludes any rights or guarantees you may have under the Australian Consumer Law that cannot lawfully be excluded.

10.Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information. Please read it together with these terms.

11.Governing law

These Terms of Use are governed by the laws of Queensland and the Commonwealth of Australia. Any dispute relating to this website is subject to the jurisdiction of the courts of Queensland.

12.Contact us

If you have any questions about these Terms of Use, please contact us: